Our dedicated teams provide
exceptional care

At Downing Care we recognise the need for experienced, well trained and highly motivated staff. With this in mind, we provide excellent, specialised training programmes for all employees and support them in their professional development.

All our staff are committed to providing great care and ensuring that the needs of our residents across often complex dependency spectrum are met 24 hours a day.

Keyworker system

Each resident has a key worker who they select from the team. The key worker is responsible for engaging the resident in maintaining their person-centred care plan and supporting them in decision making about all aspects of their life.

The key worker will also help the resident to maintain important links with family and friends and will support the resident at meetings such as Reviews or Residents’ Meetings.

Some of our dedicated team

Katherine – Senior Support Worker
Downing Care

My name is Katherine and I am a Senior Support Worker and Manual Handling Trainer at The Chestnuts.

I am also a body massage therapist which the residents and staff benefit from, from time to time. I work in a home which has 8 residents in it, and I class these residents as part of my family.

I aim to make the lives of each resident as happy, active and fulfilling as I can.

Faye – Senior Support Worker
Downing Care

My name is Faye, I have worked at The Chestnuts for 2.5 years now. I started here as a Support Worker and after I completed my Diploma Level 3 in Health and Social Care and I was promoted to Senior Support Worker. I love working at The Chestnuts with the individuals who we care for. I am now progressing my career by starting Level 5 in Management.

The Chestnuts has a fun, loving, relaxed atmosphere and I am looking forward to my future career here.

Emanuel – Support Worker
Downing Care

Hello, my name is Emanuel and I am originally from Romania where I worked in the automotive industry. When I settled in the UK I found my first job in the care sector which was a big change for me but one that I loved from the word go. I have now been caring for people with physical and learning disabilities at The Chestnuts for over 5 years. I find caring for people with additional needs extremely enjoyable but what brings me most joy every day is making sure that the people around me are well looked after and most of all happy.

I like working at The Chestnuts because it always feels like I am part of an extended family and I think of it as my second home.

Monika – Support Worker
Downing Care

My name is Monika and I came from Poland in 2005. I started working at The Chestnuts in March 2009 as a Support Worker.

I have gained NVQ2 and NVQ3 to further my qualifications and support our residents to the best of my abilities and knowledge.

I really like working at our home. Working with people with disabilities makes me feel like I am doing an important and worthwhile job. My aim every day is to make sure that our residents live their lives in the best possible way. I feel that I am making a difference to a person’s quality of life, their daily mood and their overall health and wellbeing.