Our dedicated teams provide
exceptional care

At Downing Care we recognise the need for experienced, well trained and highly motivated staff. With this in mind, we provide excellent, specialised training programmes for all employees and support them in their professional development.

All our staff are committed to providing great care and ensuring that the needs of our residents across often complex dependency spectrum are met 24 hours a day.

Keyworker system

Each resident has a key worker who they select from the team. The key worker is responsible for engaging the resident in maintaining their person-centred care plan and supporting them in decision making about all aspects of their life.

The key worker will also help the resident to maintain important links with family and friends and will support the resident at meetings such as Reviews or Residents’ Meetings.

Some of our dedicated team

Fay – Senior Support Worker
Downing Care

My name is Faye, I have worked at The Chestnuts for 2.5 years now. I started here as a Support Worker and after I completed my Diploma Level 3 in Health and Social Care and I was promoted to Senior Support Worker. I love working at The Chestnuts with the individuals who we care for. I am now progressing my career by starting Level 5 in Management.

The Chestnuts has a fun, loving, relaxed atmosphere and I am looking forward to my future career here.

Emanuel – Support Worker
Downing Care

Hello, my name is Emanuel and I am originally from Romania where I worked in the automotive industry. When I settled in the UK I found my first job in the care sector which was a big change for me but one that I loved from the word go. I have now been caring for people with physical and learning disabilities at The Chestnuts for over 5 years. I find caring for people with additional needs extremely enjoyable but what brings me most joy every day is making sure that the people around me are well looked after and most of all happy.

I like working at The Chestnuts because it always feels like I am part of an extended family and I think of it as my second home.

Monika – Support Worker
Downing Care

My name is Monika and I came from Poland in 2005. I started working at The Chestnuts in March 2009 as a Support Worker.

I have gained NVQ2 and NVQ3 to further my qualifications and support our residents to the best of my abilities and knowledge.

I really like working at our home. Working with people with disabilities makes me feel like I am doing an important and worthwhile job. My aim every day is to make sure that our residents live their lives in the best possible way. I feel that I am making a difference to a person’s quality of life, their daily mood and their overall health and wellbeing.

Lynn – Senior Support Worker
Downing Care

My name is Magdaline but I like to be called Lyn. I am originally from Mozambique, but I was brought up in Zimbabwe and moved to the UK twenty years ago. I have worked in the care industry for over 18 years having previously been employed as a teaching assistant in Zimbabwe. It was definitely a big change going into care at first, but I soon settled into the routine and have loved it ever since.

The residents have become part of my extended family and what I enjoy most about
my job is making sure they feel safe, happy and have a great quality of life. It is important to me to know that their families and loved ones feel reassured with the care we provide.

The Chestnuts has a great working environment and I enjoy the support and advice I get from my management, which makes my job easier and gives me more confidence. Last but not least I get on very well with the staff members and in my position, it is very important to have a great working relationship with the team.